• A real sense of grandeur

Guest FeedbackWrite Your Feedback
  • Date
    Date

    1stDec 2023

  • Local Time
    Local Time

  • London

    21°C

We Welcome Your Comments

Thank you for giving us an opportunity to be your host in London. We hope you enjoyed your stay with us. Please spare a few moments to complete this Guest Satisfaction form which will help us to improve our service.

  • Title
  • First Name *
  • Last name *
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  • Your Birthday
     
  • What was the purpose of your stay?
    Business   Leisure
  • How did you find out about the hotel? *
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  • How many times a year do you stay in a hotel in London
    1-3    4-6    7-10    10+

  • Guest Services/ Staff

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  • Reservation Process
  • Reception staff attitude
  • Overall staff friendliness & helpfulness
  • Quality concierge service
  • Friendliness/ helpfulness of doorman
  • Quality of room service
  • Quality of butler service

  • Room Facility

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  • Decor
  • Cleanliness of guest room
  • Free broadband service
  • Interactive TV service
  • Room facilities

  • Restaurants & Bar

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  • Choice and quality of breakfast
  • Staff friendliness
  • Standard of restaurant services
  • Quality range and variety of food
  • Quality range and variety of beverages

  • Spa & Wellness

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  • Range of facilities
  • Cleanliness
  • Friendliness of staff

  • Hotel in General

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  • Overall condition/ appearance of hotel
  • How well were your expectation exceeded?
  • Please let us know ways in which we can improve our services:
  • Comments

  • Your Next Visit

  • If you were in the area again, will you return to the hotel?
    •     Yes
    •     No
  • Are you a member of Premier Club Rewards?
    •     Yes
    •     No
  • Would you like to send Premier Club Rewards link to a friend?
  • Would you like to receive Free Stay Room Nights Offers.
    •     Yes
    •     No
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